Error while connecting.

Aug 13, 2014 at 2:30 PM
Hi,
I have tried this app but i am not able to connect it and got the following error :-

Image
Developer
Aug 13, 2014 at 2:57 PM
Please check the following:
  1. Make sure you are using the correct version of the software, so if you have a CRM 4.0, use version 1.0, and if you have CRM 2011 use version 2.0. If you are running a CRM 2013, there is no version available for it (yet).
  2. Make sure that your server is a 64 bit machine. We no longer support 32 bit machines.
  3. Make sure that the CRM Webservice is installed on the server, and that the username you are trying to use to connect to this service has permission to access the webservice (this will need to be done through the Administrative interface).
  4. Make sure to run this application on your Server directly. Only local instances of Dynamics CRM are supported, and cloud based / XRM instances are not supported by this application.
Thanks,
Pete